Ask The Expert

Most of our customers want us to start right away, however if you require time to consider our service that's not a problem.

Below are the most 'Frequently Asked Questions' by our clients. If you have any other queries, do not hesitate to contact us on 0115 846 5113 or via our 'ask the expert' contact form.

1. Do you have any kind of guarantee for your service?
2. When is the best time to start the service?
3. Is it safe for my children or pets?
4. Does it really cost less than doing it myself?
5. Are there any hidden charges?
6. Do I have to sign a contract?
7. How soon before I will see a result?
8. What if I already have a Gardener?
9. Do I have to be at home every time you call to apply a treatment?
10. Will you be able to give advice on lawn mowers and mowing?
11. Do I have to water the lawn following the treatment?
12. How much water should I apply to my lawn?
13. When is the best time to water my lawn?
14. Are Greener Gardens licensed to treat lawns?
15. What would I normally see after a weed killer has been applied?
16. How soon do I have to wait, until I can cut my grass after a treatment?
17. Will weed killers harm my pets?
18. Will the weedkillers harm any of my ornamental plants or trees?
19. Do you treat moss problems?
20. Why do I have moss infestation affecting my lawn?
21. Why do you recommend up to 5 visits a year?
22. Are the fertilisers hazardous?
23. I have been advised that I have thatch in my lawn, but what is it and how can I eradicate it?
24. We have scarified our lawn ourselves and it has not recovered.

Environmental Policy:-
When using the services of Greener Gardens lawn service you will no longer need to keep potentially hazardous half used lawn weedkillers around your home. We do not use toxic chemicals. Where appropriate we will incorporate cultural and organic methods to improve your lawn.

Submit your own question to ask the expert

...........................................................

A1. Do you have any kind of guarantee for your service?
Yes, Greener Gardens stands behind its service. "You take no risk whatsoever with Greener Gardens Lawn Service. You must be fully satisfied with every treatment. If not, simply let us know and we'll immediately make things right. We are never satisfied until you are."

A2. When is the best time to start the service?
There is never a bad time to start creating a beautiful lawn. You can adopt the service at any time. Homeowners are constantly amazed to see what they thought was a lawn beyond saving transformed into a beautiful lawn.

A3. Is it safe for my children or pets?
Yes it is. We do ask that you keep off the lawn until any weedkiller has dried (usually less than 1 hour). This is to prevent you walking any weedkiller off the weeds.

A4. Does it really cost less than doing it myself?
Treatment costs vary depending on the size of the lawn. Treatments start from as little as £15 per application including all materials, labour and VAT.

A5. Are there any hidden charges?
No. The price we quote is the price you pay.

A6. Do I have to sign a contract?
No, There is no contract to sign and you may cancel at any time. Greener Gardens has several easy payment options to choose from including a "pay as you go" and discounted "single payment" plan.

A7. How soon before I will see a result?
You should see a result in approximately 10 days with the correct weather conditions.

A8. What if I already have a Gardener?
Hundreds of Greener Gardens customers already have a gardener. Our service is specialised only to your lawn, when the lawn looks good the whole garden looks great.

A9. Do I have to be at home every time you call to apply a treatment?
You do not have to be in, as long as we can gain access to your lawns. We do leave a treatment report which contains any special instructions. Please ensure that these are read. If it is vital for you to be in when we call we will do our best to fit in with you.

A10. Will you be able to give advice on lawn mowers and mowing?
Mowing practices, advice on watering and numerous other factors contribute to a beautiful lawn, this is why we include this on our lawn report. We would be delighted to give you as much information as you would like.

A11. Do I have to water the lawn following the treatment?
Normally you don't, however our treatment report will inform you of any special instructions.

A12. How much water should I apply to my lawn?
We recommend that a one weekly drench of 30 minutes is better than frequent lights sprinklings.

A13. When is the best time to water my lawn?
The best time to water is early morning before the temperature rises to high, avoid mid day watering as too much water evaporates and does not benefit the plant, evening watering is advisable but can sometimes encourage disease.

A14. Are Greener Gardens licensed to treat lawns?
The application of the herbicides used by Greener Gardens staff requires training and certification to National Proficiency Training Council (NPTC) standards.

A15. What would I normally see after a weed killer has been applied?
Following our weed-killing treatment, the weeds should start to grow rapidly, then curl and die after 2-3 days, but it may take up to 10 days dependent on the weed type. Unusually hot weather, heavy rain within 24 hours of treatment, or mowing immediately after treatment can reduce control.

A16. How soon do I have to wait, until I can cut my grass after a treatment?
Normally within 48 hours, unless otherwise advised, but if we have applied herbicides, the longer they are left on the leaf, the better. This helps the weedkillers to be more effective.

A17. Will weed killers harm my pets?
No, however we do ask that pets are kept off treated areas, while herbicides dry, normally one to two hours.

A18. Will the weedkillers harm any of my ornamental plants or trees?
No. By using herbicide controls, in the right conditions, with proper precautions, or using shields, where necessary, ornamental plants and trees will not be affected.

A19. Do you treat moss problems?
If you have a moss problem, it is dealt with, or advised on immediately.

A20. Why do I have moss infestation affecting my lawn?
Moss lives and survives on lawns that retain moisture and on lawns that are compacted or have a poor coverage of grass. We normally recommend that you consider a double attack based around a programme of moss killer and aeration. The first destroys the existing moss growth, the second reduces compaction that makes it less likely to return. As compaction occurs by the lawn being used and by movement of the sub-soil, your lawn will require aerating, if it is to have the full benefit of the management programmes throughout the year.

A21. Why do you recommend up to 5 visits a year?
We suggest regular treatments to ensure the correct vital nutrients continually feed the lawn throughout the seasons and are applied at the best times.

A22. Are the fertilisers hazardous?
Our granular fertilisers are not considered hazardous products. While no herbicide material may be legally classified as completely 'safe', our weed control can be termed 'practically non-toxic'. These products are all certified for use on lawns, used by our NPTC qualified staff in strict compliance with labelled instructions. They do not represent any significant threat to your family or pets.

A23. I have been advised that I have thatch in my lawn, but what is it and how can I eradicate it?
Thatch is another name for debris made up of a fibrous material, leaves and other organic substances. It builds up naturally when mowing and by natural use of your lawn. Its presence retards growth of your grass by reducing the light and oxygen that healthy grass requires. As it traps moisture on the surface of the grass it will also attract moss!

A scarifying programme is needed to remove the existing thatch by hand or mechanical raking. Its recurrence is discouraged by aeration, which can be either by solid or hollow-tine spiking. This in effect gives the roots of the grass air and allows water and fertilisers a direct route to where they can best encourage growth.

A24. We have scarified our lawn ourselves and it has not recovered.
Scarification needs to be completed carefully and with caution, in the wrong hands you can do more damage than good. Please call us for an analysis of the condition now and we should be able to help you.